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"View was fantastic and the central location was great. Huge balcony and spacious living area with kitchen a laundry."

Aucun.

"Everything about this hotel exceeded expectations! The rooms were spacious, comfortable, and well-appointed. The location is absolutely perfect - right near Plaza de Armas, making it easy to walk to all the main restaurants, shops, and tour starting points. The high-end restaurant on-site offers excellent food and service, which was very convenient. Having a spa available at the hotel was a wonderful amenity - perfect for relaxing after exploring the city. The staff were incredibly helpful, friendly, and went out of their way to ensure we had a great stay. They provided excellent recommendations and assistance with arranging tours."

Honestly, there's nothing to complain about. The hotel delivered on all fronts and provided an exceptional experience throughout our stay.

"The location looking over the water hole is excellent and the assistance from the team member was brilliant"

Nothing

"The location was great overall a very good place for abit of relax"

Mainly the location

"Location and facilities available. The restaurant serves very good food."

Mattress is not comfortable.

"Beautiful grounds, pools, beach. Hotel was beautifully designed. Very large rooms. Amazing staff. So friendly."

Nothing

"The staff and managers were very kind and polite. The rooms and lobby is very clean. The WiFi was full free, but sometimes in some pleases signal was weak. The 24 hours drinking coffee , tea, cakes in lobby if very fantastic. U can use them free during 24 hours."

The lobby doesn't have any view to out ( I mean avenue and street ).

"Very good facilities and wonderful staff. Very child friendly."

Concierge service is not at the same level.

"During our stay, my wife fell ill. Diagnosed with severe malaria, she was transferred from the over-worked Moroni public hospital to a private clinic (at the hotel’s initiative). Over the next week, the Retaj’s staff treated us both as family and could not have been more helpful."

The pool was often closed to guests

"Super welcome and arrangements, best location in MC."

Aucun.

"Authentic building, clean and quiet. Quite a backyard of hustle Thamel. Spacious room, stable hot shower, the eco-conscious parts were highlights! The staff were more than helpful! Pitifully we just stayed for 2 nights and missed the yoga class. We had dinner and it was worth trying!"

Aucun.

"Beautiful grounds, pools, beach. Hotel was beautifully designed. Very large rooms. Amazing staff. So friendly."

Nothing

"All in all the service provided by the hotel during my 3 night stay was amazing. All the services requires are available and event it is more convenient with the additional hospitality provided by our host of the meeting PNG Customs."

The only challenge I encounter which requires some improvement is the internet connectivity especially the WFI coverage and connectivity which at times it is very weak while in the room. Otherwise everything else provided by the hotel is exceptionally outstanding.

"Where it was situated, the options that was there and the staff"

Had to properly slam the door to shut it so weak door locks

"Everything about this hotel exceeded expectations! The rooms were spacious, comfortable, and well-appointed. The location is absolutely perfect - right near Plaza de Armas, making it easy to walk to all the main restaurants, shops, and tour starting points. The high-end restaurant on-site offers excellent food and service, which was very convenient. Having a spa available at the hotel was a wonderful amenity - perfect for relaxing after exploring the city. The staff were incredibly helpful, friendly, and went out of their way to ensure we had a great stay. They provided excellent recommendations and assistance with arranging tours."

Honestly, there's nothing to complain about. The hotel delivered on all fronts and provided an exceptional experience throughout our stay.

"Very helpful reception Nice location uptown the hill Good admosphere with all kinds of sporty people"

Nvt

"Didn't know they had breakfast. Still a wonderful place."

Aucun.

"Excellent location, amazing breakfast, great personnel"

Everything

"Beautiful room room with view on the pool and the ocean. All comfort included, the free shuttle to the city center or to the airport is very valuable, the staff was very kind and professional ! Would definitely come back :)"

Note that the breakfast is in extra but exquisite !

"Super zentrale Lage in Sousse. Sehr nettes und freundliches Personal."

Leider war die Klimaanlage sehr schwach.

"The location is perfect if your intention is to visit the colonial city. The staff and the place are beautiful, we really enjoy our stay in this hotel"

All was good

"Жената на рецепцията, която ни настани беше много мила.Отдели ни около половин час ,за да ни обясни откъде най-бързо ще стигнем до центърът на града и ни препоръча ресторанти и кафенета. Пристигнахме два часа по рано и въпреки това бяхме настанени. Паркирахме на улицата. Хотелът се намира на около 10 минути от центърът на града. Vielen Dank für alles! Gerne wieder!"

Няма такова нещо

"Where it was situated, the options that was there and the staff"

Had to properly slam the door to shut it so weak door locks

"Where it was situated, the options that was there and the staff"

Had to properly slam the door to shut it so weak door locks

"La habitación era amplia, el aire funcionaba bien, la cama era muy cómoda. El desayuno básico pero rico. El personal amable."

Por ahí tener un colcha de verano o similar. Y que el baño tenga cortina a fin de que no se moje todo al bañarse. Igual todo correcto.

"location, strong wifi, good air conditioning, nearby areas r very good for walking/running"

Very small rooms, food options r limited and very expensive, exchange rate at reception is very poor, toiletries in room is very limited, not easy to find a taxi, no mini markets/shops around.

"Traditional hotel with very relaxed atmosphere. Family owned and staff who were absolutely lovely. Funny, friendly and helpful. Quite quirky with a definite African ambience. Not trying to be too perfect!! Close to the beach in a quiet area. Super pool with stress free feeling as quite shallow and never busy. Surrounded by beautiful gardens and visited regularly by cheeky monkeys."

A lack of written information describing amenities. Mosquitos can be a problem if you normally suffer after being bitten.

"The staff are wonderful and very consistent of disability. The restaurant is excellent with a large menu and reasonable prices. The Indian food is especially good. The surroundings are stunning. There is a farmers market there one Saturday a month"

The WiFi does not work!

"I liked the food and the variety during breakfast. Very friendly staff too."

Shaky internet and the rooms abit small for the pricing.

"Das Zimmer war sauber und verfügt über eine Klimaanlage."

In dem Zimmer befand sich eine kleine Küchenzeile, die aber keinen Gegenstand enthielt (also insb. keinen Becher oder Glas). Außerdem ist das Hotel sehr hellhörig.

"location! love the showers with complete aminities"

no parking space

"Basic room, a bit outdated, but for one/two nights ok, a lot of shops and supermarkets nearby, friendly staff, cheap price"

Aucun.

"Всичко. Хотел е много хубав. Персоналът са истински професионалисти."

Няма такова нещо.

"Great resort with many swimming pools, even a shop. The food was good and varied. We only had breakfsat included but chose to have dinner here as well. Staff was super friendly."

I liked everything.

"Location, close to the city and close to the beach"

The gym only has 1 treadmill

"I want to talk about only one topic regarding my hotel stay. I want to talk about the towels in the bathroom. The towels are very large, very white, and very thick. They wrap the body with so much love. Yes, true love. It's a real home."

Aucun.

"The hotel was absolutely amazing. Staff were extremely polite, very welcoming and super helpful! The spa was just perfect, it was clean, quiet and had everything that was needed for a comfortable time."

Nothing

"Location in orient bay on the hill Kindness at reception desk Renewed room Seats on the beach"

Bugs at night in the bathroom High prices in restaurant Welcome drink only planteur no other choice

"I loved the closeness to nature. The breakfast was very good too. It was so peaceful and quiet."

Aucun.

"Everything about this hotel exceeded expectations! The rooms were spacious, comfortable, and well-appointed. The location is absolutely perfect - right near Plaza de Armas, making it easy to walk to all the main restaurants, shops, and tour starting points. The high-end restaurant on-site offers excellent food and service, which was very convenient. Having a spa available at the hotel was a wonderful amenity - perfect for relaxing after exploring the city. The staff were incredibly helpful, friendly, and went out of their way to ensure we had a great stay. They provided excellent recommendations and assistance with arranging tours."

Honestly, there's nothing to complain about. The hotel delivered on all fronts and provided an exceptional experience throughout our stay.

"The staff were welcoming and friendly. The room was clean and the beds comfortable. There was a hot, good pressure shower. It’s in a great location for the bus station. The breakfast, which was 5€ extra each, was especially delicious and really set us up for the day."

Aucun.

"Very good staff but the room was small and there was no any tub in bath even I requested before check in"

Aucun.

"Perfekt, rimeligt billigt overnatningssted. skulle til julefrokost. Der var dog en detalje, der ikke var i orden, da vi ankom om natten, men vi fandt ud af det med Sleep-in."

Aucun.

"We love the vibes, so comfy, so beautiful set up in receptionist area and beautiful view from the restaurant and our room."

The food price quite high in their restaurant

"Beds were very hard but the room was clean and neat!"

Very hard beds!

"Location in orient bay on the hill Kindness at reception desk Renewed room Seats on the beach"

Bugs at night in the bathroom High prices in restaurant Welcome drink only planteur no other choice

"The hotel is in a very central location, meaning that you can easily navigate by foot or by taxi to many of the malls that you are close by. The breakfast is amazing and sufficiently varied to satisfy most palates."

Aucun.