"Почти всичко ни хареса, Благодарим за престоя, беше прекрасно. Леглото е много удобно, чувстваш се като в облаци в тези завивки и луксозни чаршафи. Храната беше прекрасна, обслужването също на ниво. Близо е до мола, на 10 минути с такси. Банята е просторна и е много чисто. Има гардеробна, прекрасна гледка, любимите ми дървета на басейна."

"Парната баня беше за един човек, максимум за двама и се намира в една малка баня. До нея се стига без топла връзка. Басейна беше малко студен и липсва повече зеленина в самия хотел. С куфарите се стига от единия край на хотела до другия край за около 15 минути пеш по коридорите, които са като лабиринт. В хотела има доста травестити 🫣 като гости."

"Limited menu at Cilantro and Saffron only opened for dinner. Wanted to have good Indian food. Property should have have Sauna"

"No umbrellas at the pool"

"Outside of Delhi central and close to the airport. Facilities new and palatial. Staff were so friendly and helpful. Breakfast was great. Beds very comfy."

"Nothing"

"The room was extremely clean and the bed was comfortable, staff were very helpful."

"Aucun."

"Super friendly and helpful staff. Everyone really does the extra mile for the client."

"The equipment and the room design look a bit old"

"From the moment we stepped into the Hotel, were greeted with warmness and wowed by the unique interior of the hotel, we sadly only stayed for 1 night but the spa looked amazing. We had a 5am flight and they arranged to have a coffee and some snacks for us prior to departing - which was a heaven send with a 7 year old. Would happily recommend and come back"

"Nothing, all was great"

"What I appreciated most was the sense of calm. Despite being in the heart of Gurugram, the property feels peaceful, green, and quietly reassuring. It genuinely feels like a retreat rather than a hotel, which was especially important for me as I had travelled from the UK for medical reasons and needed proper rest. Trident, Gurugram offered exactly that, which is what one expects from an Oberoi property. It was also worth mentioning that my brother was taken great care of and made comfortable as he arrived before me, which was very reassuring. The overall welcoming atmosphere made my stay calm and restful during a time when I truly needed it."

"The only minor issue was the room temperature during my January stay. The heating was not effective initially, and the replacement heater provided at night was quite noisy, which did affect my sleep. However, this was handled promptly and thoughtfully the very next day by Duty Manager Sagar. He was extremely considerate and ensured everything was fully taken care of, prioritising my comfort and rest. He also made sure the team continued to look after both me and my brother. I would also like to appreciate the doorman for his warmth and kindness, adding a very personal touch throughout the stay, as well as the breakfast team for their attentive and pleasant service. As someone from the hospitality industry myself, I understand how demanding this field can be. What truly stood out to me was how quickly my experience was turned around from uncomfortable to reassuring. That level of service recovery reflects true hospitality. If anyone wants to understand how hospitality should be done, staying at an Oberoi property is a lesson in itself."

"A very cool-looking hotel, very comfortable and nice staff. Pool and gym were good, as was the buffet breakfast. UK prices for food, drink, massage etc. though"

"Aucun."

"The conduct and professionalism of the staff particularly at the reception was emaculate. Specifically , the Executive with name " Inder ". He had been a true representative of the high standards of Hospitality that anyone expects from " The Trident "."

"The quality and promptness of " in room dining " can be improved."

"Service was excellent diner and breakfast was wonderful."

"Aucun."