Хотелски комплекси в Замбия

"Чист добре разположен хотел.Усмихнат и добронамерен персонал.Добра закуска."

Aucun.

"Our stay at Bürgenstock Hotel Alpine truly exceeded our expectations. We have stayed in many luxurious hotels around the world, but this one has now become our favorite. From the moment you arrive, the staff make you feel like a king and queen attentive, refined, and genuinely caring. The kitchen at Spices was outstanding, and the breakfast was absolutely majestic, made even more special by the breathtaking view. The spa experience, the iconic funicular, and the piano music in the lobby all added unforgettable touches of elegance and serenity. We spent four magical nights, and one thing is certain: We will definitely be coming back. ✨🏔️"

Nothing

"Great location in the valley, amazing food great staff. Really cozy and the little hot pool and sauna are amazing way to start the day!"

Aucun.

"The staff were incredibly kind and helpful and the venue itself is stunning!! The breakfast was divine!!"

Aucun.

"I had never been to an all inclusive resort before and was sceptical and personally probably will never do it again but nothing to do with the Bareclo, simply my preference but the resort was totally amazing considering the price. I had one of the bungalows which has large vey well decorated and very comfortable likewise the bathroom. Considering the size of the resort the WiFi was excellent . I never used the pool which was huge but instead the beach and swam several times The beach is stunning and spotlessly clean as to the gardens they are stunning and so well kept. The staff were so friendly and helpful especially so the ones in the dining room I have never seen such a volume of food being served ( and consumed !) in such vast qualities and the staff there in my view were so patient considering what they were dealing with! Overall I cannot fault the resort in any major way you get amazing value for money … congratulations to Barcelo"

The checking in process is very unwieldy on arrival I joined a queue of at least 50 people I got there in the early afternoon and they simply would not let anyone in to their room before 3 pm And surely some of rooms were really and why allow check ins as was available . This is not the first time I have come across this attitude The resort is large and at first it was difficult to find your bungalow as it’s not overly well signposted The was an entertainment lady around the pool screaming down a microphone … why is that necessary ? Overall it was a great stay Well done Barcelo

"Breakfast, lunch and dinner was fantastic. Staff was courteuous."

The hotel can definitely do with some upgrades.

"The beachfront location. Hotel staff are all very nice."

Restaurant waiters are useless, slow, just talking to each other. . Even if you are a guest at hotel they want you to pay for the huts. Hotel guests should get at least a free hour daily. There is no real beach seating for hotel guests to relax.

"I love this family friendly vibe! There is a pool for kids, adults with swim up bar and another quieter relax pool for adults only. The shows were good- the circus show and the fire show were my favorites. Everyone from the front desk to servers to housekeeping were friendly and helpful. The food was excellent, you have a choice in the evening between the buffet and restaurants."

It took us a few days to figure out what was happening at the resort as our Spanish was so limited.

"A large resort, with a number of Pools and large beach area, with all sporting amenities. A number of eating options on site and we had two excellent meals at the two signature restaurants in the resort."

All the beach bars closing at least 1 hour prior to sunset.

"We had a wonderful stay in this beautiful place. the rooms were awesome and the staff, including the fast responding and very knowledgeable Dana, were all great! also the breakfast was very nice and tasty, typical israeli kind..."

Aucun.

"I didnt like waiting at the reception for check-in, everything else was ok"

Aucun.

"The white sand beach, and the lake view from the room"

It is slight expensive and the restaurant don't have paper menu. Please tell them to have menu on the table or present it when asked.

"The serenity and view , lovely pool the staff Laad and Aida especially were exceptional. Aida was amazing"

Pricing of the food and drinks weee a little much

"I really liked the room, the facilities, and the entire complex. Everything was clean, comfortable, and well organized. Every team member was amazing—professional, friendly, and always helpful."

There was nothing significant to complain about. Overall, the experience met and even exceeded my expectations.

"It was very clean and there was a range of different food and drink options which were all great. The staff were super friendly. The room was comfortable and spacious with a great view from our balcony."

Nothing!

"Breakfast was excellent, staff was friendly, pools and sea possibility was truly excellent. Very big and safe place to be. Security was in very good level. Lovely site."

Only couple of persons spoke english. Several restaurants in hotel, but you could only book online with one. When you come to hotel everything is in spanish, luckily I had colleague who could speak spanish so he was able to translate how to book breakfast, lunches and dinners etc.

"The scenery was good. Food was great and the staff were very friendly and timely."

Aucun.

"The view from our room, any room in fact, looked out over the crashing waves that rolled in from the Indian Ocean. Biggest room weve had in Bali.The staff were ready to look after our every whim. They brought meals in from outside restaurants. Instead of 2 tiny water bottles per day they provided a 20 litre water dispenser. The pool overlooked the black pebbly beach. The surrounding area was not overwhelmed by tourists and the locals were 1980's friendly."

We didn't like leaving.

"The staff were incredibly kind and helpful and the venue itself is stunning!! The breakfast was divine!!"

Aucun.

"Proposed to my girlfriend on the 23/02/26 on the beach in front of our lagoon Bangalow, and she said YES"

Nothing

"Service Lots of water activities available Clean and comfortable"

Aucun.

"Всичко е много хубаво, но ресторанта леко е скъп.Стаите са много яки."

Че за спа зоната се прави предварителна резервация и водата е леко хладна, басейна е малък.

"Great location, very friendly staff. The pool area was amazing! Our room was great, very clean and we just loved our small top balcony with bathtub."

Aucun.

"The manor itself, location, comfy beds and excellent service"

Aucun.

"The breakfast was good and well balanced. The place has very beautiful villas. I like the privacy that the place provided. Great views. Great scenery Staff are very kind and professional. Language is a barrier especially if you are an English speaker. Very clean place. Great music at the La Marine restaurant. Great restaurant staff. Great food"

Despite the well balanced breakfast, I ate the same breakfast for the entire period of my stay. This was predictable and monotonous . The breakfast was standard, meaning that I had no choice in terms of portion, variety and pricing. I expected to find cooking pots and utensils in the kitchen to allow me the option of cooking and preparing anything . I wish the hotel provided information on places to be visited within the vicinity and information regarding the most recent COP29

"Outstanding Customer Service: "From the moment we arrived until departure, the staff exceeded expectations." "Exceptional customer service, with a commitment to making our stay comfortable." Cleanliness and Maintenance: "Rooms were spotless, and the facilities were well-maintained." "The hotel's cleanliness surpassed my expectations." Comfortable Accommodations: "Beds were exceptionally comfortable." "Rooms were spacious, well-appointed. Management: "Management promptly addressed any concerns we had." "The hotel's management team is dedicated to ensuring guest satisfaction.""

Nothing it a Perfect Place

"The serenity and view , lovely pool the staff Laad and Aida especially were exceptional. Aida was amazing"

Pricing of the food and drinks weee a little much

"All of the staff were very friendly and hospitable as well as being extremely helpful"

In general, I really did like the property. It is perhaps not as fresh as it could be however that is part of its attraction.

"Всичко беше страхотно, отношението на персонала към нас и вниманието към детайлите ни накараха да прекараме страхотно! Децата са очаровани от всички атракции и активности, с които можеха да се занимават. Със сигурност ще планираме следваща почивка там!"

Aucun.

"Чист добре разположен хотел.Усмихнат и добронамерен персонал.Добра закуска."

Aucun.

"Kids day care free,wide variety of food,staff was excellent and the environment is great"

Some of the restaurants were too far apart

"The hotel is great and in an amazing location which is right inside the airport. Staff were polite and amazing, great buffet breakfast, there is mini zoo which had wildlife such as monkeys, crocodile, tortoise, parrot, ostriches, peacocks etc. The rooms and facilities was great and it was a great stay. They provided free shuttle to the airport which is a bonus."

The pool could do with a bit of cleaning.

"Great location, nice beach, very good food, versatile facilities, very good for families."

Organised tours available for guests from tourist agencies, for self organised guests rent-a-car is the only option for sightseeing. Some facilities require better maintenance.

"Breakfast was quite good. it was good for any kind of tastes and was quite balanced"

Nothing actually

"We liked the city/village where the hotel was in. We liked the pool and the fact that we had it for ourselves. the breakfast was great, staff was really nice."

Aucun.

"They were extremely kind and a member of staff even bought a bracelet for our daughter"

Aucun.

"I think breakfast could have been a bit more varied"

At that price I expected a ceiling fan ,especially with the high humidity, and a hot shower , even under a black solar bag . And a linen change should have happened, after a few hot and humid nights , the sheets become greasy and unpleasant to sleep on .

"Great location, the Staff were excellent and the Hotel has all the amenities you’d expect."

All good.

"The location,the Stuff professionalism and friendliness.effectiveness and commitment Our breakfast was very delicious,fresh and best service from out waiter The Manager on duty was more that helpful as we had mistakenly dine double booking for same property and same Date"

Our room didn’t seem to be used too frequently

"Absolutely gorgeous location, great facilities and stunning views!"

Aucun.

"The rooms were very clean and the property overall was well maintained. Our rooms were seaside and the sunrise and sunset was quite a spectacular experience!"

I wish that we could access the beach from the property.

"Great pools, no rush to grab a lounger in the morning, comfy bed, good shower, excellent location right in the middle of The Gap. The crazy golf course was superb! Gardens were large and well kept."

Bar was expensive so no-one really used it. Pure Ocean restaurant was just ok. Apartment was a bit tired in places. Felt it was expensive for what it was but worth paying the extra for pool/garden view.